FIRST VISIT

Relax, you're in safe hands.

Re-imagining the dental experience and proudly setting a new standard for patient care.

At SSDG your initial consultation appointment involves an examination and a consultation, during which you can discuss any concerns you may have, in a relaxed and caring setting.

As a general rule, no treatment is performed during the initial visit, though low dose x-rays may be taken if appropriate.

If the appointment is for your child, the first visit presents an opportunity for them to familiarise themselves with our family-friendly team and become comfortable with the clinical environment. We also use this time to assess your child’s coping abilities, which will determine how to best plan their treatment.

We look forward to welcoming you to a better dental experience!

_DSC0908-copy

The next steps for dental success!

Now you know all about us, we look forward to meeting you! Here’s what you need to do now… 

Book an appointment online or by phone

Choose a day and time that suit you for your initial consultation and we’ll confirm so you can lock it into your calendar

Complete patient history form prior

The more we know about your dental past, the sooner we can start delivering the care needed for a happy dental future

Arrive early before the appointment

It’s always best to arrive a little early so that you, or your children, can relax and familiarise yourself with the new environment

Follow the after care instructions

After your first visit your dental health professional will provide you with some dental care tips and instructions

Parking and public transport information

Sydney Specialist Dental Group is located in the heart of St Peters, with convenient parking and public transport options.

Parking

Parking is available directly in front of the clinic on Princes Highway until 3pm. After this time, parking lanes become a clearway, but you still shouldn’t have to look far for a spot, because free parking is available a short distance away on Barwon Park Road (located directly behind the clinic, parallel to Princes Highway).

If you are unsure of where to park, or need assistance locating or accessing the clinic, please call us on 9550 5588 and our friendly team will be happy to help.

Public Transport

We are a five-minute walk from St Peters train station. There is also a bus stop directly outside the clinic.

We accept all major Private Health funds

We work with private health funds to enable more people to receive the high level of dental care they need and deserve.

You've got the questions, we've got the answers!

We know that an impending trip to the dentist can be a cause of much fear. Fear, however, is of the unknown, so we are here to tell you everything you need to know to subdue those concerns.

cute-little-girl-sitting-dentist-s-office
Do I need a referral to see a specialist?

Whilst most of our patients are referred to us by their general dentist, no referral is required and we welcome all new patients to the practice. Just speak to our friendly staff about how we can assist with your dental care and we can direct you to one of our specialists.

What will happen at my first appointment?

Generally, the first appointment with one of our specialists will involve a consultation, which includes a comprehensive dental examination, discussion of your dental health needs and formulation of an individualised treatment plan. X-rays might be taken at the initial appointment, if necessary. Treatment is not usually undertaken at the first appointment, as we do not know beforehand what treatment you might require.  

If you have a referral letter or X-rays, we would appreciate you bringing this to your appointment so that we can understand and manage your dental needs.

Why does my general dentist think I need to see a specialist?

Sometimes the condition of our mouth may require a dentist who is highly specialised in a particular field, e.g. oral surgery, to diagnose and provide treatment to support a healthy outcome. All our specialists have completed extra training and study to help you achieve the best possible result for your dental situation. We work closely and cohesively with your general dentist to support your dental health and individually manage your needs.

How much does it cost and can I make claims through my health fund?

The cost of your care will vary depending on your individualised care and will always be explained each step of the way. All treatment quotes will be discussed including provision of item numbers of each treatment.

Consultation fees and treatment (that is completed at the surgery) costs can be claimed through our HICAPS on-the-spot claim. In some instances, where the latter is not possible, you will be provided with an itemised tax invoice, which you can take to your health fund directly to make the relevant claims.

I am (or my child is) scared of the dentist. Can you help?

Dental anxiety or phobia of the dentist are common. At Sydney Specialist Dental Group, we pride ourselves in understanding and supporting you and your family through your dental journey with us. We endeavour to make this process stress-free and positive for you. Should you or your child be anxious about receiving treatment, we offer a range of sedation options to make your treatment as comfortable as possible.

Why choose Sydney Specialist Dental Group?

We aim to be the best specialist dental clinic in Sydney’s Inner West. Our practice comprises a team of specialists with extensive experience that go above and beyond to ensure you are comfortable and confident with your dental experience. Our specialists and clinical team are committed to providing exceptional customer service, a high quality of care and patient satisfaction. We embrace diversity, inclusiveness and equity in the workplace and demonstrate these values in our delivery of care.

Make the switch to specialist dental care today!

Whether you’re seeking a better dental experience for yourself, your child or another family member, we’re ready to welcome you to Sydney Specialist Dental Group.